Shipping policy
Shipping
Processing Time
All items are handmade and produced in small batches or made-to-order.
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Processing time is typically 7–14 business days, unless otherwise stated on the product page
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Processing time does not include shipping time
Shipping Location
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Orders are shipped from Ontario, Canada
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We currently ship within Canada
Shipping Costs
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Shipping costs are calculated at checkout
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Any applicable shipping fees are the responsibility of the customer
Delivery & Delays
Once an order has been shipped:
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Delivery timelines are determined by the shipping carrier
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We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control
If tracking information is provided, it is the customer’s responsibility to monitor delivery.